Purchasing process is easy:

  1. PRODUCT SELECTION: Select the desired items in the shop and add them to your shopping cart. 
  2. BUYING: Review your shopping cart, enter your delivery and payment data and confirm your order. 
  3. PACKAGING: We will inspect, package and submit your order to our delivery service - and notify you of every step via email. 
  4. DELIVERY: Your items will be delivered by a delivery service courier, who will inform you about the delivery date. 
  5. JOY: We suggest you open your package right away and hit the streets :) 


CONTACTS

 All technical support and additional clarifications are offered by Cruising Fred team, available by email askfred@cruisingfred.com or by telephone +386 (0) 59 058 320 / 21, Monday to Friday between 9:00 and 15:00, except on holidays. 


100% SECURE SHOPPING

Ordering and payments in our online shop are fully secure. Data protection is guaranteed with SSL protocol, which provides secure data transmission. This means the data is protected with encryption, a mechanism that prevents tapping and breaching. You can read more about our privacy policy here


15-DAY RETURN POLICY

 You have the right to return the purchased items within 15 days of receiving them, no-questions asked. The items must be in their original packaging, unused, undamaged and in an unaltered quantity. You also have the right to a refund in the event that the products are destroyed, defective, lost, or if their quantity was reduced without your fault. While you do not need to specify a reason for returning the goods, we will appreciate any feedback which will enable us to improve our products and services. See General Terms and Conditions for specifications regarding the exact refund process.