PRIVACY POLICY

We know that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes our privacy policy and forms part of our General terms and conditions. We commit ourselves to protecting the confidentiality of personal information and the privacy of online shop users. The collected personal information will be used exclusively for the provision of services offered by our online shop. We respect the confidentiality of personal information and the privacy of online shop users, so we will do everything we can to protect you against any violations and abuses. Personal data of users is one of the areas that we devote extreme care and attention to, as we are aware of the sensitive nature of this area. In securing privacy and technological security of the online shop, we cooperate with the Shopamine platform that provides high standards of privacy. 


USE OF PERSONAL DATA

For the purposes of providing the services we offer, we collect, manage, process and store the following user data: 

  • Name and surname; 
  • Delivery addresses; 
  • Company or the name of the legal entity (if the user is a legal person); 
  • Tax number of the legal entity (if the user is a legal person); 
  • E-mail address (username); 
  • Password in encrypted form; 
  • Contact telephone number; 
  • Country of residence; 
  • Other data that the user voluntarily enters into forms in the online shop; 
  • Other data, which the user voluntarily adds later in his/her profile. 

We are not responsible for the accuracy, completeness and promptness of the data entered by users. 


COOKIES AND IP ADDRESSES

 The online shop system will assign each user a cookie for identification, monitororing of the shopping cart, and ensuring the traceability (i.e. "cookie”), which is stored in the server's memory only during the duration of the online shop visit and is deleted after one hour of inactivity. Some permanent cookies can be stored on the user's PC as well, for example, the user identification number in the encrypted format for identifying the next visit to the online shop or product rating, by which the user knows which items he/she has already evaluated, and indirectly also Google Analytics external cookies that serve to analyze site visits. These data can be used for statistical analysis purposes in an anonymous summarized form. For the purposes of providing online security, we also collect IP addresses from which users access the online store. 


STATEMENT ON THE PROTECTION OF CONFIDENTIALITY OF PERSONAL DATA AND PRIVACY OF USERS

 In accordance with the regulations governing the protection of personal data, we are committed to protecting the personal data of users of our online shop. Under no circumstances will we, without the explicit permission of the user, provide personal or other information of the user to a third party, nor will we allow a third party to inspect personal or other information of the user, unless this is required by the national authorities, if such an obligation is specified in the law or in good faith that such action is necessary for proceedings before courts or other state authorities and for the protection and enforcement of our legitimate interests.

 All personal and other information that the user will provide when registering in the online shop, as well as when ordering of products, including the content of orders, will be protected in accordance with the regulations governing the protection of personal data. We will not use this information for any purpose that would in any way harm the user or other person involved. We will not use user data to send promotional e-mails or other unwanted promotional material, except for sending those promotional notices to which the user will order or consent with. The data can be used for statistical analysis purposes in an anonymous summarized form. The confidentiality of personal and other user data will not be violated in any form.

We will only provide the Delivery Service the necessary information for delivery of the purchased products in the online shop (information on the recipient and the address for delivery). We will contact the user by e-mail if it is necessary for the execution of the purchase in the online shop, and by phone only if we encounter a problem in the registration or purchase process. 


IMPLEMENTATION OF PRIVACY POLICY

 All our regularly or part-time employees who have access to personal and other user data are aware of the duty to protect personal and other data and are obligated to comply with these provisions on the protection of the confidentiality of personal data and privacy of online shop users. The duty to protect personal and other data is valid in time, even after the termination of the relationship with us. 

Registered users can stop using the online shop at any time and can also cancel their registration. This can be done by telling us to cancel the registration with a written statement. Prior to submitting a cancellation registry, users must settle all unpaid dues from online purchases. Even in the case of cancellation of registration, we will protect the confidentiality of personal data and privacy of online shop users under this privacy policy.